文句（所謂クレーム）

complaint  

/kəm'pleɪnt/  ｺﾝ プﾚｲﾝﾄ  n)不平･不満･文句･クレーム

★ a reason for not being satisfied; a statement that somebody makes saying that they are not satisfied

complaint about somebody/something

I'd like to make a complaint about the noise.

complaint against somebody/something

I believe you have a complaint against one of our nurses. 

complaint to somebody

They said their complaints to the police were often not acted on.

complaint from somebody

Council bosses said they would respond to complaints from residents.

complaint from somebody about something

We received a number of complaints from customers about the lack of parking facilities.

complaint by somebody

'Complaints by patients are now at their lowest level,' she said.

My only complaint is that the website is a little difficult to use.

We did not receive any complaints from customers this month.

complain

The customer complained about the waiter's attitude.

complainer 

ｺﾝ プﾚｲﾅｰ  n)所謂クレーマー

a frequent complainer よくクレームを入れる人

statement　スﾃｲﾄﾒﾝﾄ　n)発言、申し立て、声明

council　カｧｳﾝｼﾙ　n)協議会･審議会　　原義「呼び集める事」

respond　

resident  レｼﾞﾃﾞﾝﾄ  n)〈長期〉居住者　原義「残っている」 一時滞在者は visitor

a number of....　  いくつかの～